Saturday, January 7, 2023

#N/A!

It felt like a huge excel error when I was about to enter MNL airport last 1st Jan. For one, the security doesnt seem to be crowded. Soon as I step inside, felt like I was in a different world altogether. Crowded and highly dense airport. No one is queueing the check-in counters. That's odd!

I need to know what the heck is happening. I zigzagged the chaotic mass while I dragged my three heavy luggages. Yes, that was a very challenging feat. Spoke to the ground staff and learnt that there is a power outage in the control tower. And the best part, no one knows when it would be resolved.

My instinct tells me to call back my brother and get the luggages back to the car. At least I can think without any baggages. And there was this tiny paper I got from the staff telling me to contact the ticketing office. And after calling them, the automated response was that it is NY and no one is working. Why am I not surprised? While waiting for my brother, I thought how hard would it be to make an official announcement outside so it won't be such a chaos. The airport decision makers should have acted quicked to manage the angry customers. At least for someone like me who has Biz Flexi ticket, I can just go away and come back another day. Right? 

Again, crisis management is really something that PHL aviation should improve on. Remember circa 2017, PAL never again. Was stucked for 2-3 days and it was horrendous.

Anyway, so my brother picked me up and signed to my Teams so I can call SG office. Within few minutes was able to secure a weekend flight. 

Best resolution. Time with Family. Time to visit my condo. ME time in BGC. And of course, some secrets were unfold. But my lips are sealed.

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